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US addon talk, text not working

pwherr
Great Neighbour / Super Voisin

I'm unable to make calls within US, or back to Canada with my US addon.

5 REPLIES 5

Do you know if your phone has been enabled for volte? What is the make and model? Does real sms texting work? Can you set networks to 2G?

pwherr
Great Neighbour / Super Voisin

Yes , 15 day US roaming addon.  Data working, not calling.

cellphoneuser1
Mayor / Maire

@pwherr wrote:

I'm unable to make calls within US, or back to Canada with my US addon.


US long distance add-on can't be used in US.  For US roaming add-on, do you have 2G signal?

dust2dust
Mayor / Maire

Is this a re-buy of the same add-on?

hairbag1
Mayor / Maire

@pwherr 

make certain Roaming Data is enabled in settings.

You can only connect to T-Mobile...no others will work with your PM roaming add-on.

 

added...you did get the 15 Day US Roaming add-on...right ??

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