US Roaming

[mskrobek]

hello, I am going to New York for the weekend. I think my auto-renew payment just went through and I forgot to add on the US roaming. Is there still a way for me to add it on so it starts today.

Will the add on come off in 10 days?

Thanks.

[geopublic]

---

@mskrobek wrote:

Do I need to add funds even if I'm on auto payment?

---

@mskrobek  This post explains the entire process in detail.

[ooakosiryan]

---

@mskrobek wrote:

Do I need to add funds even if I'm on auto payment?

---

Yes, because autopay only activates to renew your plan every 30 days (or 90, if that's your plan), not to buy add-ons.

[NDesai · Accepted solution]

---

@mskrobek wrote:

Do I need to add funds even if I'm on auto payment?

---

Yes, part of the first step is to add manual payment. Auto-pay is only for plan renewals. 

[Lieux]

---

@mskrobek wrote:

Do I need to add funds even if I'm on auto payment?

---

Yes first step add funds and AFTER choose it.

[NDesai]

---

@Lieux wrote:

@NDesai forget the link??

---

Yes, edited. 

[mskrobek]

Do I need to add funds even if I'm on auto payment?

[Lieux]

@NDesai forget the link??

[NDesai]

@mskrobek Here is a guide on how to correctly purchase add-ons: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974?

[Lieux]

---

@mskrobek wrote:

hello, I am going to New York for the weekend. I think my auto-renew payment just went through and I forgot to add on the US roaming. Is there still a way for me to add it on so it starts today.

Will the add on come off in 10 days?

Thanks.

---

Yes you can put the money in your account for your add-on and after click on buy this add-on and it will be ok right away. Be sure to buy the ROAMING add-on for US. And yes 10 days later the add-on will disappear.

[ooakosiryan]

---

@mskrobek wrote:

hello, I am going to New York for the weekend. I think my auto-renew payment just went through and I forgot to add on the US roaming. Is there still a way for me to add it on so it starts today.

Will the add on come off in 10 days?

Thanks.

---

Roaming add-ons start right when you buy them and expire 10 days from purchase. No need to buy them when you renew or anything like that. Buy any time!