03-21-2025 04:17 PM
My plan includes Canada, us and Mexico. I’m in US now and can’t access my data. Do I need to turn roaming on
03-21-2025 04:27 PM
@Smb1955 wrote:My plan includes Canada, us and Mexico. I’m in US now and can’t access my data. Do I need to turn roaming on
Hello @Smb1955
Go into your settings, turn on data roaming. Then go into network settings, if Automatic is turned on, turn it off and wait for an updated list of providers in the area you're in. If you see T-Mobile, click on it and then reboot your phone. You should be up and running from there.
03-21-2025 04:24 PM
Roaming must be on.