US Roaming no Data

[twocrazydots]

I'm currently in the US. I activated the 15 day plan including data at the airport this morning for both my wife and me. Hers is working perfectly on her iphone. I have voice/SMS but no data on my Android . I'm connected to TMobile and voice is fine but not data. I even panicked and added a second 15 day block of US data. Still nothing. International data roaming is turned on. I see a 4g indicator on my screen. I've rebooted multiple times. Any ideas? 

[twocrazydots]

SOLVED! Changed my APN from Telus to PC Mobile. Done. 

[dust2dust]

Doing a little bit of reading I came across a redmi forum hinting at maybe this is a known problem with that device. Not sure though.

Can you provide images of your APN settings.

Adding - are you using a VPN?

[twocrazydots]

No, it's the same brightness. Just a low res scteeenshot. Data has always worked perfectly. 

[dust2dust]

Did your data work fine when in Canada? Should the 4G be bright like the bars? It looks dim.

[twocrazydots]

I've tried all of the above suggestions and still nothing. My phone is a Redmi Note 10 Pro. I've attached a screenshot that shows what I mean. 

 

[BKNS27]

@twocrazydots 

If you didn’t use the second data Add-in.

Contact a  CS_Agent for a refund when you return to Canada. Just explain it was a mistake in purchasing. 
What Android phone do you have so if you need further help on manually connecting to T-Mobile.

[dust2dust]

This might be dumb but you typed with the little g for 4g. Is it possible you still need to turn on mobile data to get a big g for 4G?

Do you have any data block setting on the phone to stop you from using more than you like?

[hTideGnow]

Hi @twocrazydots you should not buy a second block of roaming data 

do you see your phone connected to T-Mobile?  try to manually connect to it

and I think you said you did, make sure the roaming data is enabled 

[Handy1]

@twocrazydots  Manually connect phone to TMobile and reboot the device to start