02-12-2020 11:46 AM - edited 01-05-2022 09:28 AM
I am in Las Vegas and have added both add Ona. Yet I can not phone Canada The data is working. I have followed the instructions by Simon and have the payment and usage page is working. Yet the t mobile service is connected and still the can't phone Canada messages are on my phone?
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02-12-2020 01:47 PM
@driver777 Add $8 in funds to your account and then purchase the US roaming unlimited talk add on. If you cannot use the other add on you purchased once you return to Canada ( do you have friends or family in the US?) Message the moderators and explain you made an honest mistake and they might credit the $8 to your account balance.
02-12-2020 01:09 PM - edited 02-12-2020 02:02 PM
02-12-2020 12:39 PM
@Jb456 wrote:You can also look at the app called TEXTNOW. You can call and text Canada and USA numbers for free over wifi.
You will get a Canadian number in your area with textnow app.
Also works with your cell data plan.
02-12-2020 11:51 AM - edited 02-12-2020 11:51 AM
You can also look at the app called TEXTNOW. You can call and text Canada and USA numbers for free over wifi.
You will get a Canadian number in your area with textnow app.
02-12-2020 11:50 AM
@driver777 there is no US 200 min talk roaming the correct one to buy would be the $8 Us unlimited talk 10 day roaming package. The one you bought will only work from within Canada. If you have access to WiFi download the TextNow app and use it to call Canada.
@driver777 wrote:I am in Las Vegas and have added both add Ona. Yet I can not phone Canada The data is working. I have followed the instructions by Simon and have the payment and usage page is working. Yet the t mobile service is connected and still the can't phone Canada messages are on my phone?
02-12-2020 11:48 AM - edited 02-12-2020 11:49 AM
The 200 min has no roaming. That's for calls made from Canada not USA.
You would need to look at the add-on options and purchase one that says USA ROAMING ADDON.