Two issues (Christmas gifts and data usage display)

[Saucisse]

Hello

Two issues

1- responded to public mobile text message on December 2nd for the Christmas gifts, got a confirmation back and gifts has not been applied to my account.

2- since about 6 months my data usage is rarely  updating on the self service portal, kind of annoying as I can’t manage my data properly. My data reseted yesterday and can still see usage of last month… Can someone please fix?

thanks

[Saucisse]

It worked, good to know!

thank you very much! 

[hairbag1]

[softech · Accepted solution]

@Saucisse   actually, you might be able to resolve both issue with one single step

The new My Account has serious problem with cache.  Please use Incognito mode to login to My Account and you should see the correct usage and the bonus addons