Trying to set up account. Saying invalid pin

[geopublic]

@Gwenstrickland  Click here to register your selfserve account.

[ddeep91]

@Gwenstrickland 

I suggest Contacting the moderators if you are unable to set up the pin still

Click on the green question mark in the white circle at the bottom right of your screen.

This connects to the Autobot Simon. Type moderator and follow the prompts to get to one (CLICK on the "account-specific" question and human and submit a ticket)

Or contact them directly using this  Moderator_Team.

[scorpio17]

What kind of pin did you try?

You should use 6 digit code that you received on you phone.

[gblackma]

@Gwenstrickland don't copy and paste it. Enter it  manually

[popping]

@Gwenstrickland 

When you trying to create your self-serve account, you don't need the 4-digit PIN you created during activation.  Instead, PM will send you a 6-digit code as text message.

[Dunkman]

@Gwenstrickland 

More details would be helpful.  

Does your PM account/plan work right now?  

Did you activate at home or in store?  

Are you trying to activate self service account or  PM Sim card/plan?  

[Daps]

If you don't know your pin, you'll have to contact moderators.

Click the "?" in lower right side of the page, type "contact moderator", and follow directions OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437