Trying to confirm full access

[LarryComeau]

I have a new first time public mobile subscription and when I log in, it tells me that a six digit code has been sent to my phone, but the phone did not ring and I did not receive a text message either?

[hTideGnow]

hi @LarryComeau 

did you request porting in number when you joined?  is that true you can make calls but cannot receive inbound calls and text?  

if you requested porting, Did you get a text from the old carrier, did you reply YES?

and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone?  If you cannot the port was not done

It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[Dunkman]

@LarryComeau 

More details would be helpful

Did you prt over your number from another mobile company?

Is your service working properly with Public mobile?  Data?  Incoming texts and calls?  Outgoing text or calls?