Trying to activate an old lady's PM acc xxxxxxx

[sanjaysurendran]

Cx name: xxxxxxx

Ph # : xxxxxxxx

PIN;xxxxxxxx

SIM Card last 4# xxxxxxxxxx

Just to provide a bit of perspective. Really old cx with a flip phone, not tech savvy, doesn't have an email. Set this account up 2 years ago. Needs help

Last top using a voucher for $19

[hTideGnow · Accepted solution]

Hi @sanjaysurendran last top up was $19 but when was it??

Call 1855-4PUBLIC,  enter the phone number and let us know what it comes back wirh.   If it cannot find the number,  then the account was closed permanently and you need a new sim card and activate a new account 

[RossN]

@sanjaysurendran hi if that sim/account is suspended more then 90 days it is no longer any good the account is closed