Trusted device option not working?

[Hollister]

Is anyone else having issues with the trusted device option not working when signing in? 

[will13am]

The trusted device thing is very hit and miss for me.  Sometimes the trusted device is remembered, sometimes not.  This happens on the phone and desktop.  

[DennyCrane]

Yup. I'm lucky if I get 24 hours of trusted access on the android app. 

[methrat]

This happens to me alot try refreshing the page or restarting the app 

[esjliv]

@Hollister - i mostly use chrome desktop, and it is pretty good. But I think I remember having to tick that box again in Chrome. But I do use other browsers too, and these remember only sometimes.

In My Account under the 'Manage EverSafe ID' option, there is a section for :

"My trusted devices

Add, verify and change which devices you trust here"

But, it displays odd. I have 4 Mac (Browser)'s showing in mine along with an android. The 4 Mac ones look like they should be different devices, but this is impossible, so I think it is different browsers maybe? Yet, it doesn't specify which browser for each of the 4 listed.

Just 2 showing below as an example:

 

[Handy1]

@Hollister  As @HALIMACS im on iPhone so that maybe my issue too … but I only have isssues with it in app each time not website 

[HALIMACS]

Yes @Hollister 

It tends to be fussy when it comes to iPhone if that’s the issue you’re having.

It works fine on my android and desktop is 50-50