Trouble with join commntiy and can't submit ticket to transfer number from prepaid Koodo

[dongkunpark1]

I couldn't submit ticket to transfer number from prepaid Koodo. It showed me error page.

[hTideGnow]

HI @dongkunpark1   

Make sure your Koodo Prepaid account is active (although PM agent still able to help even it is suspended), then submit a ticket to CS agent and ask them to move the number here for you

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@dongkunpark1   Chatbot ticket is having problem, please message them instead

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there