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i want to transfer a koodo prepaid to public mobile please help

samuel1212
Great Neighbour / Super Voisin
 
2 REPLIES 2

You'll need to contact a Public Mobile customer support agent.  Please do that be opening a ticket using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

hTideGnow
Mayor / Maire

hi @samuel1212 

to transfer from Koodo Prepaid, you have to activate a line with PM with a new number first

once the line is activated, you can then open ticket with PM support and they will need to be involved for the transfer

When the new PM account is created and working, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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