Trouble making a payment

[Penash2022]

When I go to payment method > manage my payment and try to update credit card info I keep getting “oops something went wrong”. My registered credit card is expired and I do not see any way to update this credit card info!

[MrSpock · Accepted solution]

@Penash2022Hi there are a lot of issues with the new upgrades, contact a cs agent to manually input your cc updates , to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

[JK8]

@Penash2022 

Try clearing your browser cache and history. Close browser and then open a new window in incognito. Try chrome.

[hairbag1]

Get a payment voucher at Shell Gas stations or Walmart...then dial 611 to add to your account.

Then deal with cc issue when website stabilizes.