03-24-2023 10:10 AM - last edited on 03-24-2023 02:35 PM by computergeek541
Hello,
I’m travelling for work for a while and I have a different phone number while out of the country. If I continue to pay for my PM plan each month will my plan/number expire if there’s no usage on it but bills are paid? I have a good plan and don’t want to lose it!
Thanks
03-25-2023 10:28 PM
Thank you!
I have the 15gb for $40 promo!
I am on $ rewards.
03-25-2023 10:25 PM
Thank you!
I have the 15gb for $40 promo so I’m good to keep paying it! As long as I’m not affected it’s all good
03-24-2023 11:06 AM
If your plan is still available at PM (not promo or similar) you could downgrade to $15 plan, continue paying and when you are back switch back to what you have now.
If plan was special offer and you cannot get the same plan anymore But want to keep it, you could suspend your account for up to 90 days without losing any benefits (except some loyalty period). Then at about 85-88 day log in pay the bill and let it get suspended again after next renewal due to no pay.
03-24-2023 10:30 AM
The simplest way is to just keep paying your account.
If you want to save some money, here is a post about extended absence:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Extended-Absence/m-p/142735#M129086
Don't change plans especially if your plan is grandfathered.
03-24-2023 10:22 AM - edited 03-24-2023 10:22 AM
You're good if you pay. If you don't you'll have 90 days to reactivate after your line is suspended.
I'd do the same thing as you if I had a good plan. Not worth downgrading it to maybe not get it back when you return.
03-24-2023 10:12 AM
It will not. Log in every now and again to make sure it's all active for your peace of mind.
Which plan is that? Are you on points or $ rewards?
03-24-2023 10:12 AM - edited 03-24-2023 10:12 AM
HI @Lauchlin you are ok as long as you keep paying
But you can change your plan to $15 plan (using Change plan on renewal option) to save some money
And check your My Account every 30 days using Incognito/Private/Secret browser mode to confirm Autopay didn't fail
If you travel long, some people will suspended the account to really save money, but you will need to reactivate for one month every 90 days, do it on the 80th days just in case. So, some work required