@dinkle1
As posted by @hTideGnow you can unsubscribe from your plan to prevent your credit card on file from being charged to renew your plan subscription. However if you carry a positive account balance that equals or exceeds your plan amount the payment system will still deduct the funds to renew your plan subscription as it always takes from the account balance first at renewal and then uses autopay to charge the payment card the remaining amount owing to renew.
If you do have an account balance that equals or exceeds your plan amount you will need to engage the lost/stolen feature in your account to suspend your services. This will take affect immediately and your phone will have no connection to the network. You must have your eversafe ID created so that you can send the 2FA code to your email when logging in to reactivate your account as you must unsuspend via lost/stolen first before paying to reactivate your plan/subscription.
Make sure you reactivate by day 88/89 at the latest. When they say reactivate before day 90 they mean it. Give yourself a couple of days leeway in case you run into a glitch (like eversafe) that prevents you from logging into your account and you need to contact customer support for help.
