Traveling to the USA

[CC161]

I am traveling to Yuma, Arizona and I have the 80GB of data for use within Canada, US & Mexico at 5G speed! Do I need to purchase an additional roaming package. While I am out of Canada?

[hairbag1]

@CC161

just ignore that message. You have what you need.

[CC161]

we got a text saying that we have to purchase an additional data roaming package do we need to?

[BKNS27]

@CC161 

No additional roaming Add-on. it will work in all 3 countries but you will need to enable VoLTE (voice over LTE) in your phone settings because 3G has been decommissioned in the USA. Also your phone needs to be on the whitelist for your phone to work in the USA.

Here is more info on how to use your phone in the USA.

https://www.publicmobile.ca/en/on/get-help/articles/volte?_gl=1*1qks5fo*_gcl_aw*R0NMLjE3MzA4MTg5ODgu... 

If your phone doesn’t have VoLTE or not on the whitelist. Just manually connect to T-Mobile network on 2G.

[CC161]

Thank you I was alittle stressed. 

[hairbag1 · Accepted solution]

@CC161 

nope...just make sure to enable Roaming Data in Settings.