7 hours ago
Do the US travel plans cover Alaska? We purchased one last year and we didn't have any cell service. We were on a cruise and in cities with ports of call
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6 hours ago
Thank you that's very helpful
7 hours ago
Depending on your phone, go into network settings, turn off automatic and then a list of providers will show. Pick ATT and make sure data roaming is turned on. Then reboot the phone.
7 hours ago - last edited 7 hours ago
hi @Judyw9991 no need for Airalo as PM's roaming works in Alaska
Automatic should pick up the AT&T signal, if not, just got to Settings , Mobile network and manually choose AT&T
7 hours ago
@softech wrote:problem with Alaska before has nothing to do with 3G. It was just PM's lost the roaming partnership with AT&T during that time.
With AT&T's partnership back now, people has been using roaming in Alaska in most major city areas there without problem
It looks like I was reading an older cached version.
Hey @Judyw9991 - https://www.publicmobile.ca/en/qc/get-help/articles/roaming-add-ons
7 hours ago - last edited 7 hours ago
problem with Alaska before has nothing to do with 3G. It was just PM's lost the roaming partnership with AT&T during that time.
With AT&T's partnership back now, people has been using roaming in Alaska in most major city areas there without problem
(roaming now works on most cities, if not all, you mentioned above)
Add: recent confirmation
https://productioncommunity.publicmobile.ca/t5/Get-Support/Greetings/m-p/1214852
7 hours ago
How do you connect with AT&T
7 hours ago
Thank you
7 hours ago
hi @Judyw9991 Yes, Alaska is now covered
Last year, PM roaming does not work with AT&T but it is working now. So, make sure you connect to AT&T and set it to 4G or LTE
7 hours ago - last edited 7 hours ago
https://www.publicmobile.ca/en/qc/get-help/articles/roaming-add-ons
https://www.publicmobile.ca/en/qc/get-help/articles/us-roaming-troubleshooting
EDIT: I clicked on an older cached version of roaming in Alaska.