- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
I got a new iphone. How do I transfer my public esim so I can keep my phone number?
Solved! Go to Solution.
- Labels:
-
Phones
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9 hours ago
Thank you! That’s great!
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
@Robin1122 yes of course.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Softech, will the system let me keep my existing Public Mobile phone number?
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
eSIM cannot be moved. BUT Luckily, you can get a replacement for FREE
To rebuy new eSIM for FREE, first, download the app on your new iPhone. Click Account from the bottom, then click Purchase SIM Card and select eSIM.
Once it confirms your phone is eSIM compatible, click Pay $ and Install (the system will check and apply a $5 credit to bring the total price back to $0 at checkout), and follow the prompt to complete and purchase and install eSIM on your device
(in rare case that PM charges you for the replacement esim, you can submit a ticket with PM support and ask them for reimbursement)
https://www.publicmobile.ca/en/on/get-help/articles/get-a-sim-card
Existing eSIM users at Public Mobile who need a replacement can do so at no extra cost. When you request a new eSIM through the usual process, we automatically identify you as an existing eSIM user and waive the replacement fee. See below for steps on how to get your new eSIM.
