03-22-2023 07:28 AM - last edited on 03-25-2023 11:36 AM by Dunkman
I am trying to get my IME number but when I press #06# it says error.. why?
Solved! Go to Solution.
03-22-2023 08:53 AM
@Roofie2018 wrote:Yes i have the IMEI number but when I go in to transfer the number will not work with Koodo. The number is invalid
@Roofie2018 Yes, IMEI is not a reliable info for porting. I am surprise you said the Account number gave you trouble too.
Is your PM account currently active?
But you are lucky, as @Lieux said, call Koodo and they can just move you from PM to Koodo, we are one big happy family afterall 🙂
03-22-2023 08:37 AM
Koodo Public mobile and Telus are the same company. So call Koodo and ask them that you want to port your public mobile number to their company. Keep your public mobile sim in your phone. You will need to answer a text to approve the transfer.
03-22-2023 08:31 AM
Koodo
03-22-2023 08:30 AM
Yes i have the IMEI number but when I go in to transfer the number will not work with Koodo. The number is invalid
03-22-2023 08:21 AM
On Android, go to Settings > About > IMEI to see the IMEI number. Tap Status and scroll down to see the IMEI information. On an iPhone, tap Settings > General > About and scroll down to IMEI
03-22-2023 08:20 AM
@Roofie2018 which provider? usually they only need Account number
can you get the IMEI from your phone's about screen? what phone you have?
03-22-2023 08:19 AM
@Roofie2018 Check underneath the battery of your device??
03-22-2023 08:17 AM
I have my account number from my page but it will not work with the transfer
03-22-2023 08:16 AM
@Roofie2018 It’s better to use your account number. Check in your self serve page.
03-22-2023 08:15 AM
It will not work I tried that and error comes up
03-22-2023 08:14 AM
I am leaving public mobile and going with another company. And I want to transfer number
03-22-2023 08:14 AM
@Roofie2018 For the IMEI it’s *#06# but check what Softec explained.
03-22-2023 08:13 AM
My account number will not work. I put it in when transferring.
03-22-2023 08:03 AM - edited 03-22-2023 08:06 AM
@Roofie2018 are you transferring into PM or out?
it is best to use account number as porting info instead of IMEI, less chance of error
To get your IMEI, chexk the phone About screen or check the box it came with of you still have it