Purchased add-on, but not showing up
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03-22-2023 09:03 AM
Maybe I'm looking in the wrong place but I can't find the add-on I purchased. It's working cause I'm in the US and able to get data and text. I just wanted to check how much was used from the 3 GB but it isn't showing up on my plan... Thanks.
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03-22-2023 09:32 AM
did you tap on the plans and add on section?
It may be there if it is not on the landing page of the self-serve site
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03-22-2023 09:05 AM
@ziojoe yes, the site has quiet some cache issue and you likely reading old cached info and hence the roaming add-on now show up
Login My Account again using Incognito mode (or Private mode on Safari) and you should see your usage there.
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