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Transfer number from Virgin Mobile Canada

Tessagoodyear
Great Neighbour / Super Voisin

Hi, the system doesn’t recognize my virgin mobile number, says it doesn’t exist. Is this just an error or does PM not transfer Virgin Mobile Canada numbers?

4 REPLIES 4

hairbag1
Mayor / Maire

@Tessagoodyear 

I'd suggest you just take a new number just to get you started...then get Customer Support involved if you still are unable to port in successfully. BTW..your old account needs to still be active in order to port in to Public Mobile.

added link to Customer Support messaging..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

HI @Tessagoodyear 

Check this link to confirm your number can be ported.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do 

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