07-04-2024 02:19 PM
Why did payment option of topping up with card is gone now showing payment with voucher
Solved! Go to Solution.
07-04-2024 02:32 PM
Thank you the link went straight to it
07-04-2024 02:31 PM
That doesn’t work for me still the same
07-04-2024 02:24 PM
HI @Shay_R93
did you try using Incognito/private/secret mode on the browser?
and try using the Public Mobile app.
It seems like the option to top up has disappeared from some accounts for some reason. I don't think PM has stated why.
07-04-2024 02:23 PM
@Shay_R93
yes, the Add Funds Button might be hidden somehow, but you can use this direct link
https://myaccount.publicmobile.ca/en/account/payment/funds/card
