The number entered does not belong to a valid Public Mobile Subscriber public mobile error

[pat123]

Starting on June, I switched to Public Mobile.  I switched my Public Mobility number to my old rogers number.  However, today, when I tried to refer my mom to Public Mobile, I recieve the error stated above.

[dabr]

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@mjsteven wrote:

Still it is not working.

I tried many times.

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Send a message to Moderator_Team here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mjsteven]

Still it is not working.

I tried many times.

[Bubbly100]

Glad this was resolved thankfully for me there was no problem signing up! 

[stonechucker]

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@mjsteven wrote:

"The number entered does not belong to a valid Public Mobile Subscriber public mobile error"

I have a this problem too.

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Please see the post 3 above this post to deal with this issue.

[mjsteven]

I have a this problem too.

[mjsteven]

"The number entered does not belong to a valid Public Mobile Subscriber public mobile error"

I have a this problem too.

[koimr1]

@marei:

Send a private message to the mods by clicking here and give them your phone number, email address, SIM card number and a description of the problem (including the error message you are getting).

They will get to you and sort this out, as you can see it's happened to others before you. 🙂

[marei]

Hi,

The number entered does not belong to a valid Public Mobile Subscriber. what next?

[Mary_M]

Hey @leejpearl,

Sorry to hear about this!

Can you please send me your phone number via private message? We may need to submit a ticket in order to get this rectified by our technical team

I look forward to your reply 🙂

Mary

[leejpearl]

I am geting this same message. Can you please advise

[hitchmanphoto]

I'm having the same issue.  I keep getting a " The number entered does not belong to a valid Public Mobile Subscriber." error.  I don't understand what i'm doing wrong.

[jeremyclee]

I'm getting the same error.. my wife is trying to sign up, but it says my number isn't valid :@

[pat123]

PMed.  Thanks.

[Shazia_K · Accepted solution]

Hello @pat123, 

I'm sorry about that! 

I think I missed your message can you send it back please? 

Thanks,

Shazia

[pat123]

May I ask you to take a look. I have sent the info via PM on Monday.

Thanks.

[Shazia_K]

@pat123, 

I'm sorry about this, 

Can you send me your Public Mobile phone number via private message? 

Thanks,

shazia

[JaK]

Hi @pat123

That sometimes happens, one can normally fix you up. @Shazia_K @Mary_M