Thank you for your payment / Plan renewal text message?

[publicmobile115]

I used to receive plan renewal text messages thanking me for renewing my subscription, and I used this to reset my cellular data usage so I know how much I'm using each cycle. However, it seems that since May, I haven't received any of these messages anymore and am wondering how I can turn these notifications back on? Thanks

[Priority]

https://productioncommunity.publicmobile.ca/t5/Get-Support/Unresolved-Payment/td-p/1037509

[BKNS27]

@publicmobile115 

PM stopped sending payment text early this year. You need to check on your app or online now for the renewal date.

[Hollister]

@publicmobile115 

If you are on autopay or have enough in your Available Funds to cover your renewal you currently will not receive a notifications. However, if you have insufficient funds you will receive a notification.

[Priority]

Unfortunately this has been a missing feature since the changes to EverSafe ID we're made. 

At the moment, there is not a way to enable the feature. We can only hope Public Mobile brings it back since it was a very helpful and I also miss it.