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Text and data issues

Prooney2042
Great Neighbour / Super Voisin

I have 2 issues 

 

1. My text works to in province numbers but not out of province Canadian numbers or my wife’s American number.

 

2. I purchased a 200mb add on when my data ran out and then my maps and internet started working again but messenger, Facebook SoundCloud and all other apps won’t work

 

 

3 REPLIES 3

edmonch2013
Great Citizen / Super Citoyen

Did you setup data restriction on your phone when over limited.

Prooney2042
Great Neighbour / Super Voisin

Hi there thanks for the help. I tried all that but no success. I just started my next month of billing and everything is working fine now. Not too sure what the deal was.

Luddite
Oracle
Oracle

Strange. Is your account new? Are you transferring a number from another carrier?

Try rebooting the phones, and a simple test of swapping the SIM cards between the phones.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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