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Text Message

Faubs
Great Neighbour / Super Voisin

transfered  from Bell 2 days ago, after contacting an agent at Public mobile, I still can NOT send or receive text messages. 

It's becoming frustrating and time consuming.

3 REPLIES 3

Mmzah
Good Citizen / Bon Citoyen

welcome to my world, it's been 5 days and they can't fix incoming calls.

pmbc
Deputy Mayor / Adjoint au Maire

@Faubs  if you're on iphone try this, 

Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

per https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-F...

If not contact CS Agent at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 to have them look into for you.

hairbag1
Mayor / Maire

@Faubs 

PM has been having problems the last few days similar to your experience. Message CSA agaon as they're the only ones who can assist. Click the orange bubble lower right side of page.

Need Help? Let's chat.