I'm fed up. How does one get proper support here? I'm so sorry I switched to public mobile.What did you do to my service? I ported over successfully on March 14. Everything was fine until recently. Incoming calls are no longer getting to me. They ar...
Something happened recently. I switched 3 weeks ago, everything was fine all ported over. Now I can't get incoming calls. When people try to call me it goes to Rogers voicemail! Which I do not have anymore. My phone does not ring. I can make out...
FINAL UPDATE:Although the ticketing system here at PM seems to have flaws (if anyone from PM wants me to walk through them, let me know), finally the next level ticket to Telus that was raised had a Telus representative call me (yes call!) and and th...
UPDATE: It appears that my issue is understood and has been taken to the back end teams to sort out. Now that I have this confirmation that something is being investigated, things are a looking up. I will update as I go along so that others can mak...
I love how support appears to be 'best effort' and are not responding quickly. So as if I'm going to wait around for a reply. And yet when they reply and do not hear back in a timely fashion, they go ahead and close the ticket. What is with this ...
