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Lisa-Lasha_1962
Great Neighbour / Super Voisin
 
4 REPLIES 4

@Lisa-Lasha_1962 

What is the message on your phone? Is it asking for the PUK code? If so contact the CSA's as per @Anonymous  instructions. What is the make and model of your phone?

Anonymous
Not applicable

@Lisa-Lasha_1962 wrote:

I am locked out of my sim card I changed the the number and entered 3 times wrong I haven’t had a phone in 6 days


@Lisa-Lasha_1962 

Explain your issue to Contact Customer Support Agent by  ,
they can solve your issue, they are nice service Team the will help you 100%.

 

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here to get started.

 

  • or you can send a private message to Customer Support Agent by CS_Agent, by Click Here
  • You’ll need to be logged in to your Community account for the link to work.

 

  • please include in your message,
  • your account number, 
  • your phone number,
  • your account 4 digit pin,
  • your Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
     Check your private message inbox (click on the envelope top right of your screen)

         Good Luck

Lisa-Lasha_1962
Great Neighbour / Super Voisin

I am locked out of my sim card I changed the the number and entered 3 times wrong I haven’t had a phone in 6 days

Anonymous
Not applicable

@Lisa-Lasha_1962 

what is your issue facing !!

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