TELUS -> Public transfer question

[jdanham]

Real quick - I am in the middle of an activation and I have 2 lines on my TELUS account and concerned because the authorization suggests that the TELUS account will be cancelled. I do not know if anyone has did a partial (ie. Test) of switching to Public and whether only the chosen line will be cancelled and not the account.

[jdanham]

Does it matter that I am the primary on the TELUS account?

[jdanham]

Thanks so much! I acknowledged my approval in the Public app now awaiting the text from TELUS. The Public group might want to reword this part of the process because it sounds very ominous

[Dunkman · Accepted solution]

@jdanham 

Yes, only the chose line will be canceled.  The other line and account will still be fine.