12-12-2016 07:02 PM - edited 01-04-2022 01:24 PM
Hi everyone,
I'm currently a Koodo customer and looking to switch over to Public. I'm probably going to buy an unlocked NextBit Robin and sign up. I have an existing phone + SIM card with Koodo, and I understand that Public Mobile uses the Telus/Koodo network.
Can I just use my existing SIM card with Public? And will this allow me to keep my existing phone# without having to do any weird phone# porting process?
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12-12-2016 09:03 PM
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12-12-2016 07:03 PM - edited 12-12-2016 07:04 PM
@DangitBobby You will need to order a new SIM from PM but yes you will be able tokeep it but you will be required to port your number. Are you on Koodo Prepaid or post paid.
Here is a good place to get started. http://publicmobile.ca/en/on/get-started
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *