yesterday - last edited yesterday by computergeek541
I’ve been a loyal public mobile member for over 2 years now.
Can you switch me to the $23 plan with 6GB Data and unlimited texting, as I am currently on $30 plan but my budget is lower now.
my number is (587) xxx-xxxx
Thanks
yesterday
@Tudang
You can ask customer service agent, but typically, CSAs don't downgrade plans. Ie. go from a higher price plan to lower one.
yesterday - last edited yesterday
We are all customers like you. These are NOT private boards. Please remove your phone number.
Those plans are for new customers. You can reach out to a CS Agent and ask nicely but never say never.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
