@Wendywei2004 - Normally, service should be pretty much immediate once you make a payment to reactivate your account....perhaps after a reboot.
So, you have NO services, right?
There was a wide spread autopay issue on April 1st, and continued reports over the last couple days about services still not working, and accounts not activating.
If this was what was affecting you, and you have no services working, try manually adding $1 more as a manual top-up payment.
When you do, choose the "other" amount, not the "amount owing"...(this method can be finicky).
If issues persist after this and others suggestions, submit a ticket to CSA for assistance.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
