09-26-2024 02:55 PM
But all of a sudden my service is suspended due to non payment even though I am covered until the 26th???
What is going on ?
09-26-2024 04:03 PM
@Spind0k Your renewal is today. If your service still works, ignore the message, it is part of the renewal process.
09-26-2024 02:57 PM
PM's plan cycle is 30 days and not monthly. If you see it show up on your My Account saying current plan cycle till Sept 26th, it actually means the renewal is on early morning of Sept 26th
so, if your plan is currently suspended, login My Account , click Pay and Resume services and make payment to renew