Subscription change

[Alexhope]

I recently changed subscription from $25 plan to $19 which was available for selection.

I had selected "change at renewal". The change did not take place upon renewal.

Thank you for your response.

[EB0]

@Alexhope 

Did you get charged $25 or $19 for your last renewal?

if you get charged $25, this means the charge didn’t go through, please create a ticket using the chat bit

https://widget.telus.tiia.ai/publicmobile/publicmobile.html