2 weeks ago
I changed my subscription to a new plan on Nov 24th. The Public mobile app is still showing my old plan. When I sign in on the Public site it shows the upgraded Subscription but not on the app.
Saturday
Thanks tried that but no updated Subscription on the app
Saturday
Thanks but it didn't work
Saturday
Thanks I still haven't seen the change on the app.
2 weeks ago
its a glitch! that happened to me as well. just wait a few days you will see it. I remember i saw the change via the browser, but then i don't see it on the app (just like you). But few days later i look at the app again, it changed.
2 weeks ago
hi @LM321
a quick way to do is to pull the screen down to force a refresh.
if same, then logout first and log back in
2 weeks ago
it's a longshot, but try rebooting your cell, then log in again.