HI @Chris126
for both your phones, make sure the old sim card (Rogers) is removed. Or the Rogers sim is esim, disable it (don't delete yet)
then reboot the phone , go back to the Sim card manager or Settings->Cellular to confirm only Public Mobile sim is there, and Reset Networks Settings and test
If that does not work , and if you have physical sim card, try the sim on another phone
if still unable to connect to PM network or unable to call, ask PM support agent to check, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
