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Stuck at the activate statue website/app

Nash86hk
Great Neighbour / Super Voisin

Hi guys. 

 

Needs some help. I saw there is a $29 plan available on the website and I was trying to see if I can switch my plan to that I learned that is only for new subscribers and now every i login in with my email and kept on asking me to finishing the activation while I already used this email for my current account. 

 

I can't empty my cart nor go back to my normal page where I can see my usage etc.

 

Can someone help me?

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2 REPLIES 2

Nash86hk
Great Neighbour / Super Voisin

 

No. I was just browsing around and i guess I was at the new subscriber page and i selected the plan i wanted with the old email that i am using. I then realized that  is only for new  subscriber, and I want to stop and cancel out what I was doing, but it wouldn't allow me and i'm stuck and that st

 Ps: I did not summit anything and I want to cancel out what I was doing.  If I choose (go to login page)  I just go right back to this page.  But i don't want to resume activation neither and this is where I am stuck

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slusagm
Mayor / Maire

so, you decide to setup a new account to get the $29?  remember you cannot move your number from our old account to the new one.  So, you only do this unless you are ready to give up your old number and old account

and to get a new account, you need another email address to set the new account.  did you do that?

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