Still Haven't Gotten 5GB Sign Up Bonus

[KingInTheNorth]

Hi, it's been a week since I've activated my sim on the 25$ plan and I haven't gotten the 5gb bonus yet. Please help, thanks.

[ClaudeR]

You may also directly reach the Moderators with clicking on the little envelope at the right of the little bell (right top of the page).

🙂

[ipartner48]

And to make sure everyone understands, this is a one time only - it is not monthly so once you use up the 5gb of data, you are back to your original data plan.

[Lieux]

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@KingInTheNorth wrote:

Yep, I bought the sim card on June 1st and activated it last week. I have checked my data add ons and I don't see the 5gb bonus.

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Good..your are not the only one..so be patient they will come back to you.

[KingInTheNorth]

Yep, I bought the sim card on June 1st and activated it last week. I have checked my data add ons and I don't see the 5gb bonus.

[Lieux]

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@KingInTheNorth wrote:

Hi, it's been a week since I've activated my sim on the 25$ plan and I haven't gotten the 5gb bonus yet. Please help, thanks.

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Did you read carefully the conditons for this promo? And yes you are in the good forum to ask your question!!

[KingInTheNorth]

Thanks for the quick reply!

Also I just realized this probably wasn't the correct forum to ask in. Woops

[Alex888 · Accepted solution]

@KingInTheNorthYou will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  It can take them a couple of days to respond.