Started a new plan and only half is working

[babineauje]

started the new 15$ plan and I do not receive text (in or out) but my data and calling outbound works. Anyone trying to call me it says "The customer you are calling is not available at the moment" Took SIM card out and rebooted phone. this was a Phone # transfer from Rogers. 

any help would be greatly appreciated

thanks in advance

[TheGx]

@babineauje :No problem, that what this forum here for, welcome to Public!

[Triguy]

Here’s when and how to contact the Moderator Team:

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[babineauje]

thanks , new at this and was not sure where to begin since I could not see a 800 support to call.

[TheGx · Accepted solution]

@babineauje :You should contact the Moderator Team by click white bubble in bottom right corner or click envelope button in top right corner.