Simcard fraud

[perebozi]

my simcard has been hacked. What do I do?

[JL9]

https://productioncommunity.publicmobile.ca/t5/Announcements/System-Issue-Accounts-in-Suspend/m-p/80...

[Yummy]

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@perebozi wrote:

The last 4 digits match my account but I can't make or receive calls. 

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Not to worry. PM has major issue, nothing to do with your SIM or your Plan.

[BKNS27]

@hTideGnow 

PM…edited 

[hTideGnow]

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@BKNS27 wrote:

@perebozi 

FYI,

There is a massive 

outage on the Telus system today so don’t worry…you haven’t been hacked. 
Hopefully the system will be back in service soon.

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HI @BKNS27 , Telus or PM?  Telus has problem over there, too?

[BKNS27]

@perebozi 

FYI,

There is a massive 

outage on the PM system today so don’t worry…you haven’t been hacked. 
Hopefully the system will be back in service soon.

[dust2dust]

perebozi: Then yes as mentioned you were impacted by this large problem in the system today. You haven't been hacked.

[perebozi]

Hi, yes I'm on automatic payment and my bill is due today and has been deducted.

[perebozi]

The last 4 digits match my account but I can't make or receive calls. 

[dabr]

@perebozi   Did your account get renewed today and you don't have service now?  Then it's related to PM having technical issues with the autopay renewal and have been trying to get it resolved, however, without success so far.

Here's the announcement from PM staff earlier:  https://productioncommunity.publicmobile.ca/t5/Announcements/System-Issue-Accounts-in-Suspend/td-p/8...

[hTideGnow]

HI @perebozi   Can you explain what happened in details?

Do you find your SIM not working today? did you login to My Account and check if the last 4 digits shows there match your SIM card number?