4 hours ago
Keeps asking me to insert sim card. Removed card and reinserted and good for a day and then asks again to insert sim card. very annoying.
4 hours ago
hi @Peter27 sim card is usually for physical sim card. ESIM is electronic sim. So do you have a physical sim?? if you activate with a physical sim and it keeps asking for sim, you phone sim slot is faulty
test the physical sim in another phone if possible
4 hours ago
What is a E-Sim and how do you install it and is there cost involved
4 hours ago
@Peter27 wrote:What is a e simm thanks
Here is some more information about eSIM:
https://www.publicmobile.ca/en/ab/get-help/articles/get-a-sim-card
https://www.publicmobile.ca/en/ab/get-help/articles/esim-faqs
Not all phones are eSIM compatible. It does cost $5 to get eSIM.
4 hours ago
What is a e simm thanks
4 hours ago
Do you have another phone to try to insert? It may be either a hardware (phone) issue or the actual SIM card itself.
If you try the SIM card in another phone and have the same issue, then it is a SIM card issue and you could purchase a new SIM card and replace the SIM card number in your self service account and put the new SiM card in your phone.
If the SIM card works with no issues in another phone, then there is an issue with your phone. ? SIM tray issue
4 hours ago
@Peter27 wrote:Keeps asking me to insert sim card. Removed card and reinserted and good for a day and then asks again to insert sim card. very annoying.
Something may be wrong with your phone's SIM card slot /tray or possibly the actual SIM card. Suggest that you switch to an E-SIM and if then the problem persists that would indicate a problem with your phone.