Invalid SIM number

[Fred64]

While subscribing I'm told my sim card is invalid. Checked and double checked and it should be valid. It's an Iphone8 

[Chalupa_Batman]

I know this may sound funny but...  did you enter the SIM card into the phone correctly? Also, do you have another phone you can test it in?

[hTideGnow]

hi @Fred64 is this a brand new Public Mobile SIM card never been activated ? make sure you know SIM card cannot be reused 

if brand new, ask PM support agent to check 

submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437