Sim card will not work

[Jesscee1486]

Trying to find help here is beyond frusterating, i cant just call someone?

Anyways, I have a samsumg, I unlocked the phone with Rogers, phone is unlocked, i added my public mobile sim and it will not work, i have already paid for my plan last week and i have 0 service.

I am getting a notification on my phone that says "network locked sim card inserted"

I have also tried using my friends koodoo sim and virgin sim all work fine... why is the public mobile sim not working???

Frusterating.. no wonder Walmart did not recommened public even tho they sell their sim cards.

@Moderator_Team

[Luddite]

Have you tried rebooting?

Login to your account to be sure it shows "Active". If not, click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. 

[closng]

Hi @Jesscee1486,

Odd that you're getting that message if your phone is unlocked. Have you tried testing your Public Mobile SIM card with your friend's phone?