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Sim activation and porting

Binmansoor
Great Neighbour / Super Voisin

Hello my phone is no esim compatible so now figured  out that I require physical sim .which I finally got from Amazon. Now what. How do I go about setting it up

4 REPLIES 4

BKNS27
Mayor / Maire

@Binmansoor 

Did you already activated an eSIM plan for your phone? Or you didn’t yet?

hairbag1
Mayor / Maire

@Binmansoor 

you'll need the PM app to activate the new account. You'll be given direct in the process on how to port your number to your new PM account. Make sure to use a family or friends PM referral code for your $10 credit.

Handy1
Mayor / Maire

@Binmansoor  Use this direct link to contact support to SIM card swap the number for you if you had failed eSIM attempt setting account . If you haven’t sent up account before just download the PM app and creat account and activate the sim 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

hTideGnow
Mayor / Maire

HI @Binmansoor 

just submit a ticket with CS agent and they can update the sim number for you and complete the activation for you

please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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