07-17-2023 10:55 PM
Finally got my account set up, however I can't figure out the voicemail.
I clicked on initialize voicemail link and dialed my number, however I can't figure out how to choose my voicemail pin.
Help please what am I doing wrong?
07-18-2023 01:27 AM
Try dialing 1-778-580-4001 then enter your number then it might automate some processes from there. Then we can talk about setting the access number.
07-18-2023 12:12 AM
Tried but couldn't figure it out. I'll have to try again in the morning.
07-17-2023 11:53 PM
Ok thanks I'll give it a try
07-17-2023 11:52 PM
@Dolphin11
you can do it on both, probably easier from your own cell
07-17-2023 11:50 PM
Cellphone I believe.
07-17-2023 11:47 PM
Can I do this from a landline or only using my cell phone?
07-17-2023 11:46 PM
I didn't know I had to do that. I'll give it a try.
07-17-2023 11:37 PM - edited 07-17-2023 11:37 PM
after you reset VM PIN on My Account, then press and hold 1 to call VM on your phone to complete the VM PIN reset with your phone
07-17-2023 11:37 PM
What happens when you dial your own number?
Did you try holding down 1 on your keypad.
07-17-2023 11:33 PM
Yes I did. I told me to click to initialize then dial my number. Not sure if I'm reading it wrong, as I can figure it out.
07-17-2023 11:22 PM
Did you try logging into your PM account to reset your voicemail password?
