Service

[Mellymel1987G]

I paid my phone with payment voucher and my service still not working 

[Handy1]

@Mellymel1987G  Try rebooting the phone first 

[softech]

@Mellymel1987G 

try to reboot the phone once

if it still does not work, login My Account using Incognito mode, check if the account status is active or suspended. 

If suspended, check if the amount from the voucher just sitting as Available fund.  If it is, click Reactivate my plan if the button is there