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Cannot acces account

773
Great Neighbour / Super Voisin

I have been trying to get into my account. I have changed the password several times. Now I need to reset everything if not I am going to try to cancel my public Mobile account.

2 REPLIES 2

BKNS27
Mayor / Maire

@773 

The PM website is under maintenance right now so try again tomorrow.

Clear cache and go incognito when you try to login to your account tomorrow.


@773  a écrit :

I have been trying to get into my account. I have changed the password several times. Now I need to reset everything if not I am going to try to cancel my public Mobile account.


As you've been unable to get into your account, please open a ticket to ask a customer support agent for help. The chatbot needs to be used to open a ticket: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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