Service

[Redwing60]

• Why do I have SOS in top right corner, tried signing up yesterday 

[Handy1]

@Redwing60  It either account set up issues or you have international model phone ? If you have North American model phone get support to refresh your account . If it’s international version phone try the sim in a another phone to test 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @Redwing60 

look like your service was not setup properly.  Try Reboot the phone and Reset All networks

if same, ask support to confirm if the activation was setup properly.  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage