cancel
Showing results for 
Search instead for 
Did you mean: 

Service

Chrissy4
Great Neighbour / Super Voisin
 
3 REPLIES 3

hTideGnow
Mayor / Maire

HI @Chrissy4 

what "service" about?  Is that a general question regarding the service or you have  issue with your service?

Since this is your first ever post here in the Community, we really cannot do much with just one word

softech
Oracle
Oracle

@Chrissy4 

you have no service this morning?

did you check if your account status is active?  To avoid browser cache confusing,  please login My account using Incognito mode to confirm account status

If it shows On Hold (Suspended) , then it is a payment issue.  Click "Pay Now and Resume Services" to make a manual payment 

If it shows active,

  • first try to reboot the phone
  • Try to click Reset All Networks and see if it helps

But yes, we need more information to provider proper help


Dunkman
Oracle
Oracle

@Chrissy4 

Sorry more details are needed. 

Community forum members are customers like yourself.  We do not have access to your account.  Let us know what is happening and we can help troubleshoot. 

Need Help? Let's chat.