02-16-2024 09:47 AM
02-16-2024 10:15 AM
HI @Chrissy4
what "service" about? Is that a general question regarding the service or you have issue with your service?
Since this is your first ever post here in the Community, we really cannot do much with just one word
02-16-2024 10:03 AM
you have no service this morning?
did you check if your account status is active? To avoid browser cache confusing, please login My account using Incognito mode to confirm account status
If it shows On Hold (Suspended) , then it is a payment issue. Click "Pay Now and Resume Services" to make a manual payment
If it shows active,
But yes, we need more information to provider proper help
02-16-2024 09:56 AM
Sorry more details are needed.
Community forum members are customers like yourself. We do not have access to your account. Let us know what is happening and we can help troubleshoot.