help with line that been active for years

[EEscott]

@members I have been trying to update payment on the account and have been a customer for many years + 10. I log into my account it takes me to a page telling me to complete activation. I don't want to activate its already active! I can't make a ticket it keeps saying error. Please help Ive tried everything.

[hTideGnow]

HI @EEscott 

your My Account not link to Eversafe login still.  Pleae have CS agent to fix it.  Submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437            

[will13am]

@EEscott , try using incognito mode on your browser.  This might help.  If all else fails, use this link to contact support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437